SAME DAY CANCELLATION

Each client is allowed to cancel or reschedule a maximum of 1 of any booking. If you need to reschedule or cancel an appointment, please do so at least 24 hours before your appointment time. If you cancel on the day of your appointment, you will be charged your deposit or down payment. 

If you are not at your provided location at your scheduled time of service, we will wait 15 minutes after your scheduled appointment time before declaring a no-show. Once your appointment has been declared a no show, you will be charged your deposit or down payment 

 If you’re running late, call or text us. By contacting us, you let us know to expect you at a different time, allowing us to better prepare and make any arrangements regarding the appointment before yours and after. There is no late fee, but after 15 minutes, you will be charged your deposit or down payment.

There are NO REFUNDS for services AFTER they are provided. If you are scheduled for an IV Therapy and on arrival we are unable to secure an IV line, your full deposit/payment will be refunded. In the event that we are unable to fulfill your appointment, your full deposit/payment will be refunded.